Hiring a roofing contractor? Learn what to ask about credentials, materials, installation, pricing, and warranties before choosing a roofer for your home.
Choosing a roofing contractor is an important decision. Before you commit, ask questions that help you understand the contractor’s qualifications, the materials they recommend, and what to expect throughout the project.
Contractor Credentials & Experience
- Are you licensed as required to work in my area, and can you provide proof of liability insurance and workers’ compensation coverage?
- Do you have a local business address, and how long have you served this community?
- What experience do you have with roofs like mine?
- Where can I read recent reviews, and can you provide references from past customers?
- Do you hold certifications from the manufacturer you recommend, and what do those credentials mean for my project?
Roofing Materials & Installation
- What roofing system do you recommend for my home, and why?
- How will the materials and installation address local weather conditions, including high winds and heavy rain?
- Do you have a relationship with the manufacturer, and how does that benefit me?
- Which shingles, underlayment, and other components are included in your estimate?
- What materials and installation requirements must be met to qualify for the warranty you’re offering?
- How will you make sure the shingles are fastened according to the manufacturer’s instructions and applicable local building requirements?
Project Preparation & Communication
- Can you show me examples of similar projects you’ve completed?
- Can you walk me through the roof replacement process?
- Will a permit or inspection be required, and who will handle it?
- Who will supervise the work and be my main point of contact?
- How will you protect my siding, gutters, landscaping, and driveway?
- How will you remove debris and check the property for stray nails?
Roof Condition & Leak Prevention
- Will you inspect the roof decking after removing the old roofing?
- If you find damaged decking or other hidden problems, how will you document them and get my approval before making additional repairs?
- How will you address flashing around chimneys, skylights, walls, and other roof penetrations?
- How will you protect roof valleys and edges from water intrusion?
- Will you evaluate my attic ventilation and explain any recommended changes?
- How will you protect my home if rain arrives while the roof is being replaced?
Schedule, Pricing & Payment
- When could you start, and how long do you expect the project to take?
- What weather conditions could delay the work?
- Will I receive a written estimate that clearly explains the scope, materials, labor, and potential additional charges?
- What deposit is required, and when are the remaining payments due?
- How will changes to the price or scope be approved and documented?
Warranties & Follow-Up
- What manufacturer warranty and workmanship warranty are included, and how do they differ?
- What exclusions or maintenance requirements should I understand?
- Who will register any applicable manufacturer warranty?
- If I notice a leak or another problem after installation, who should I contact?
- Will we complete a final walkthrough, and what paperwork will I receive?
A trustworthy contractor should welcome your questions and provide clear answers. Before work begins, make sure the materials, scope, payment schedule, and warranty terms are documented in writing so you know what to expect.
